Existing Customer Questions

What is the cancelation period?

User can choose to cancel subscription in anytime in Billing module.

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Can upgrade to premium package?

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Can I change the theme design?

User can change the theme design in term of color for looks and feels. The design for the company, client and employee can be customize accordingly.

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Pre Sale Questions

How do I purchase your product?

User can perform paid subscription once successfully register, or the trial expired. During the trial periods user able to test all functionalities and evaluate which package is more suitable.

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Do you provide support?

Yes, we can provide additional support either via email or live chat. We also provide knowledge base portal that contains step-by-step guide. It can be accessed at https://guide.officio.work/

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Which currencies do you accept?

The default currency that we support are:

  • US Dollar
  • Euro
  • Malaysia Ringgit

You can add other currency, in the company setting. There is no limitation of currency.

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